The Ministry of Human Resources and Emiratisation (MoHRE) has introduced the AI-powered Eye system at GITEX Global 2025. Hence, it marks a big advancement in the digital transformation journey of the UAE.
The system is created to streamline the work permit processing. However, it uses artificial intelligence to automate application handling, which significantly reduces human intervention except in exceptional cases.
Eye System Enhances Accuracy and Efficiency
The “Eye” system is designed to verify important documents, including photos, passports, and academic certificates, ensuring accuracy and authenticity. By reducing human error, the platform promises a faster, more reliable work permit process for employees and employers.
Moreover, this initiative is expected to expedite transaction completion and enhance the quality of document submission. In addition, it optimizes the overall administrative workflow.
Rashid Hassan Al Saadi, Acting Assistant Undersecretary for Labour Market Services at MoHRE, highlighted the impact of the system. He said, “The launch of this system is a significant step in advancing our services through Dubai’s innovation. It shows the commitment of the ministry to adopt the advanced technologies, supporting the national directive and raising the standards of government service delivery.”
Driving the UAE’s Digital Transformation
Eye is a part of the wider digital innovation strategy of the MOHRE, which aims to improve the customer experience, increase operational efficiency, and reduce service costs. Besides this system, the ministry showcased other digital initiatives at the GITEX Global 2025. The following is the list and details of those projects:
- Work Bundle – Simplifying employment-related processes for businesses and employees.
- Ask Data – Providing AI-driven insights for labor market trends.
- Forecasting Future Jobs and Skills – Identifying emerging opportunities and skill requirements.
- Smart Safety Tracker – Monitoring workplace safety with AI analytics.
- MoHRE Smart Application – A one-stop platform for work permit management and labor services.
These projects together support the vision of the United Arab Emirates (UAE) to become a global leader in AI adoption. Hence, it offers a flexible and efficient work environment for all stakeholders.
Empowering Businesses and Employees
Businesses might be able to expect quicker approvals, fewer errors, and streamlined administrative workflows with the implementation of the Eye system. In addition, this system could help businesses to reduce delays in the hiring and onboarding process.
On the other hand, employees are going to benefit from the faster document verification and a more seamless work permit experience. In short, it will help employees save their valuable time.
Al Saadi added that the ongoing AI initiatives of the Ministry of Human Resources and Emiratisation (MoHRE) showcased the commitment of the ministry to modernize the government services. In addition, the ministry also aims to enhance transparency and use technology to meet the evolving needs of the workforce.
Future Of the UAE
The United Arab Emirates (UAE) continues to actively champion innovation and use AI-driven governance across many sectors. Hence, initiatives like Eye System are positioning the country as the global leader at the forefront of the digital labor administration.
By seamlessly combining cutting-edge artificial intelligence technologies with carefully planned strategic operational improvements, the Ministry of Human Resources and Emiratisation (MoHRE) is achieving an entirely new milestone in the field of public service delivery. Moreover, the innovation approach ensures a higher level of accuracy and reliability in work permit processing.
The Ministry of Human Resources and Emiratisation (MoHRE) is showing a long-term commitment to transforming the administrative procedures and improving user experience with the integration of these AI-driven solutions. In addition, it is setting the stage for faster, more transparent, and more effective work permit processing for employers and employees in the UAE for years to come.
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