Millions of Snapchat users worldwide, including those in the United Arab Emirates (UAE), are experiencing login errors and frozen screens due to a major Amazon Web Services (AWS) outage. Additionally, this disruption has also affected prominent platforms, including Roblox, Fortnite, Canva, Alexa, and Amazon.com.
According to AWS, the issue began around 3:11 AM ET in the US-EAST-1 region, where engineers detected error rates and latencies. Later, the company confirmed that teams are actively working to reduce the issue and find the root cause.
Besides Snapchat: What’s Affected?
The AWS outage has hit major apps and services. However, the following is the list of those apps:
- Snapchat and Snapchat Web – users are unable to log in or send snaps
- Roblox and Fortnite – login and gameplay disruptions
- Alexa, Ring, and Prime Video – connectivity and smart-home issues
- Canva, Airtable, and Perplexity AI – platform downtime and slow responses
User Reactions
Outage trackers like Downdetector show a massive spike in reports with searches like aws down” and “snapchat login.” Moreover, many users in the UAE took to X (formerly Twitter) to confirm the issues. Hence, they note that platforms across mobile and Web are reporting the same issue.
Why Users (Especially in UAE/ME) Should Care?
Internet users across the world, including in the UAE, might feel the effect of this outage. Below are the things that you should take care of during this outage:
- Login failures or delays: If Snapchat’s backend is hosted (in part) on AWS infrastructure affected by the US-EAST-1 fault, you may encounter “unable to log in” or “service unavailable” messages.
- Web interface issues: Those who are using Snapchat via browser might face freezes, failure to load stories, or broken features.
- Gaming & cross-platform impact: If you use Roblox or other linked services, you may experience disruptions in those features.
- Downdetector alerts & status checks: Sites like DownDetector are seeing unusual spikes in keyword searches like “aws status”, “aws down”, “snapchat login”. You check those to get an early signal.
- Awareness & backup plans: Learning that a downtime is cloud-side (AWS) rather than just Snapchat’s internal issue helps you set expectations. It is not necessarily a Snapchat design flaw, but rather an infrastructure cascade.
What To Do Now
The following are a few practical steps that you can follow during this outage:
- Retry logins at intervals — Wait a few minutes and attempt to log in again, because AWS is actively working on mitigation.
- Check official status pages — Visit AWS’s service health dashboard and Snapchat’s login page to monitor updates on recovery.
- Monitor DownDetector / real-time trackers — Searching terms like “aws down”, “snapchat web login fails”, “roblox outage” can help you gauge if the disruption is still ongoing.
- Use backup methods — For example, if Snapchat communications are important (business/social), you can use alternate platforms or apps until full restoration.
- Stay calm — it’s not your device alone. If your phone or app fails but others report wide-scale issues, you might be dealing with a regional or cloud-side fault.
Looking Ahead
The AWS engineers are working hard to reduce the issue and stabilize the service. Still, no full resolution timeline has been publicly confirmed yet. However, the recovery time of services, like Snapchat, Roblox, etc, is going to depend on how quickly the cloud backbone (AWS) can resume operation.
Suppose you use Snapchat for business, marketing, or social engagement. In that case, you might prepare for potential ripple effects (minor delays, login quirks) even after services appear back online. However, the AWS management is working hard to restore the service as soon as they can.
Read more:
Sheikh Hamdan Approves New Dubai AI Initiatives to Inspire Global Tech Leadership
